Before submitting a claim please make sure your are ready *

I confirm I have read and understood the appropriate warranty policy
I confirm that my claim falls within the appropriate claims period
I have all the necessary information and evidence to complete my claim

FIRST NAME *

SECOND NAME *

EMAIL *

PHONE NUMBER *

ORDER NUMBER *

This can be found on your receipt / order confirmation email

PRODUCT/ ITEM YOU ARE MAKING A CLAIM FOR *

UPC / BARCODE IF AVAILABLE

DESCRIPTION OF FAULT

DESCRIPTION OF USEAGE OR ANY EVENT/S THAT LEAD TO THE CLAIM

PHOTOGRAPHS / VIDEOS OF PRODUCT *

Choose file or drag here

Supported format: JPG, JPEG, PNG, GIF, SVG.

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I hereby declare that the information provided is true and correct

Thank you for submitting your warranty claim. We will endeavour to come back to you in full as soon as possible.

Please note, we are required to consult with the appropriate supplier on all warranty claims. Please allow up to 3 working days for a response before following up.

Thank you for submitting your warranty claim. We will endeavour to come back to you in full as soon as possible.

Please note, we are required to consult with the appropriate supplier on all warranty claims. Please allow up to 3 working days for a response before following up.

Collection: Matrix

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