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Complete the Skate Sharpening & Repair Form. Download a copy HERE.
No Printer? No problem. Please write all the information (as per the skate sharpening & repair form) on a piece of paper and include it with the parcel. Please ensure all parts are completed.
Please include all skates and components as listed on the completed 'Skate Sharpening & Repair Form'. Dont forget to include the completed form in the package to avoid any delays in processing.
Please ensure suitable packaging is used to package you parcel for its journey to us.
Ship your package using your prefered courier to
MAIL IN, WILLIES, UNIT 4, CHALLENGE PARK, CHALLENGE CLOSE, COVENTRY, CV1 5JG.
Alternatively we are able to provide a returns label for a charge of £4.50 should you prefer to use our chosen courier. If you require a label please email shop@willies.co.uk
Goods shipped remain the responsibility of the
customer until recipt is confirmed by our warehouse team.
Most services are done within 48 hours (once received by our goods in team). Some services take longer and a member of our team can better advise upon receiving the skates. If you require a more accurate timescale prior to shipping in skates for sharpening or repair please contact a member of our team.
A £4.50 charge for the mail in service applies. This charge covers the return shipping back to you. If we provided a shipping label for the delivery into us a further £4.50 charge will apply. This charge is in addition to the skate sharpening and repair fees as further detailed below.
Standard Skate Sharpening £7.50. Flat Bottom V (FBV) Sharpening £8.50. Ice Skate Profiling £25. Eyelet / Rivet Repair £3 per eyelet / rivet. Holder Fitting/ / Replacement £15 per holder. Skate Conversion £45. Skate Baking (Not available on mail in service).